End-to-end claims automation for auto insurers
Cut cycle times, reduce leakage, and improve customer satisfaction across Puebla and nationwide. Integrations with telematics, repair shops, and fraud detection.
Why automate claims?
Finthrive's claims automation combines fast triage, AI-assisted damage assessment, and configurable workflows—designed for Mexican regulatory environment and Spanish-language servicing in Puebla (Puebla City) and surrounding states.
- Faster settlements — reduce time to close by up to 40%
- Improved fraud detection with pattern analytics
- Seamless omnichannel experience: call, web, and in-person
Real-time claims dashboard
Monitor throughput, SLA breaches, and auto-prioritized cases.
Core features
Triage & routing
Automated intake classifies severity, fraud risk, and preferred repair network.
AI damage assessment
Computer-vision assisted estimates that accelerate approvals and reduce rework.
Customer workflows
SMS, WhatsApp, and portal updates with Mexican Spanish templates and consent logging.
How it works — Process
Integrations & performance
| Integration | Benefit | Typical impact |
|---|---|---|
| Telematics | Automatic loss context | −20% investigation time |
| Repair shop network | Quicker estimates & parts | −30% cycle time |
| Payment gateways | Faster payouts | +95% on-time settlements |
Key metrics
- Average closure time: 7 days (target)
- Automated decisions: up to 65% of simple claims
- Customer CSAT uplift: +12 points
Case studies — Puebla pilots
Regional insurer pilot
Deployed triage and virtual inspection; reduced average cycle from 12 to 8 days in Puebla City area.
Learn more
Repair network integration
Connected local workshop chain to scheduling API, improving repair throughput and parts lead times.
Read the briefWhat customers say
"Finthrive's automation allowed our claims team in Puebla to be more proactive. Faster approvals and clearer communication improved retention."
Start your pilot in Puebla
We provide local setup assistance, regulatory alignment for MX, and Spanish-language training. Typical pilot duration: 8–12 weeks.
